Privacy Policy

BiPro USA endeavors to be as up front as possible about the personal information collected in our site. In an effort to maintain this stance, we provide this privacy statement.

Site Content

This site may contain links to other sites outside our control and not covered by this privacy policy. BiPro USA and Agropur are not responsible for the privacy practices or the content of such Web sites. Please check their privacy policies.


This site has security measures in place to protect the loss, misuse and alteration of the information under our control. BiPro USA does not retain sensitive financial information on public systems.

Information Collected

THIS SITE USES cookies to store personal data. This practice is in no way an effort to compromise privacy but instead simplifies site administration and site use by recording commonly used data.

  • WE WILL collect the personal data that you may volunteer while using our services. [Please see Table I below for more information]
  • WE WILL NOT collect information about our visitors from other sources, such as public records or bodies, or private organizations.
  • WE WILL NOT disclose your personal data to our subsidiaries or other organizations.

THIS SITE ALSO USES session cookies to maintain information about your shopping cart during the order
process. If cookies are disabled on your browser, the process will not function properly and you will be unable to order our products online. To place an order with a customer service representative, please call 1-877-MyBiPro (877-692-4776)

Children’s Guidelines

Our Web site meets the guidelines of the TRUSTe Children’s program:

  • WE WILL NOT collect online contact information without prior parental consent or parental notification, which will include an opportunity for the parent to prevent use of the information and participation in the activity. Without prior parental consent, online information will only be used to respond directly to the child’s request and will not be used for other purposes without prior parental consent.
  • WE WILL NOT collect personally identifiable offline contact information without prior parental consent.
  • WE WILL NOT distribute to third parties any personally identifiable information without prior parental consent.
  • WE WILL NOT give the ability to publicly post or otherwise distribute personally identifiable contact information without prior parental consent.


Users are given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our site at the point where we ask for the information. This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.

Changes to Account

If you would like to update or review the personal information we may have on file for you, please email your request to us.
This site gives users the following options for changing and modifying information previously provided.


We will remain committed to our underlying goal of protecting your privacy. From time to time, we may update our Privacy Policy to reflect changes in the law or the services that we offer. If we make any material changes to our policy, we will prominently note such changes to this Privacy Policy.

Table I.

The following is a table of personal data collected and the purposes for which they are used.

Primary personal data / Business information Technical Administration Customer Administration Marketing Personal Data for Sale or Trade
Name Provided by customer
Address Provided by customer
Telephone Provided by customer
E-mail Address Provided by customer Provided by customer Provided by customer
IP Address Provided by Web server
Referring Domain Provided by Web server Provided by Web server
Financial Identifiers [Credit card information]* Provided by customer Provided by customer

* – BiPro USA does not retain credit card information.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact: