Terms and Conditions

Shipping Policy

• BiProUSA orders are shipped by United Parcel Service (UPS) with choice of Ground/Standard, 3 Day Select (where available), and Next Day Air Saver.
• Orders sent to PO Boxes or to APO addresses are shipped by priority delivery through the US Postal System if UPS service is not available.
• Orders will ship the following day from the order date, excluding Saturday and Sunday. Orders sent ground/standard delivery should be received within 7-10 business days from the order date.
• At this time orders may only be accepted from addresses within the United States, including Alaska and Hawaii.

Return Policy

BiProUSA does not accept product returns for credit.

If you receive product that appears to have been damaged by shipping please do not open the package and contact Customer Service as soon as possible for further instructions.

All other product, order or shipping related questions should be directed to Customer Service.

BiProUSA Customer Service Contact Information:

• Email: CustomerService@biprousa.com
• Toll Free Phone Number: 1-877-MyBiPro (1-877-692-4776)

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Disclaimer: Comments on this site are consumer opinions and are not the opinions of BiPRO USA. Comments on this site are for reference purposes and are not intended to substitute for advice given by a physician, pharmacist, or other licensed health-care professional. You should not use this information as self-diagnosis or for treating a health problem or disease. Contact your health-care provider immediately if you suspect that you have a medical problem. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease or health condition. BiPROUSA.com assumes no liability for inaccuracies or misstatements in these customer comments.